Privacy Policy
Welcome to English by Towfique. Your privacy is important to us, and we are committed to safeguarding the information you provide when using our website and services. This Privacy Policy explains how we collect, use, store, and protect your information.
Information We Collect
We collect the following information to provide and improve our services:
- Personal Information: Name, email address, phone number, physical address, educational certificates, and other details provided during registration, contact, or recruitment forms.
- Payment Information: Collected through secure third-party payment processors (Bkash, SSL Commerce) but not stored on our servers.
- Automatic Data Collection: IP addresses, browser details, and usage patterns collected through analytics tools like Google Analytics to enhance user experience.
How We Use Your Information
We use the collected information for the following purposes:
- To register users for online/offline/coaching, classes, events, and courses (e.g., IGCSE, IELTS, and Spoken English etc).
- To manage access to user portals and provide login credentials.
- To communicate important updates, such as class schedules or changes in services.
- To send promotional emails and SMS about upcoming events, offers, or new courses (with an option to opt-out).
Data Sharing Policy
We do not share your personal data with third parties for marketing or other purposes. Payment-related data is securely processed through Bkash and SSL Commerce without being stored or accessed by our platform.
Data Retention
Personal data is automatically deleted immediately after users stop using our services or deactivate their accounts.
If users wish to request early deletion, they can contact us via email.
Security Measures
We implement industry-standard security measures, including:
- SSL encryption to ensure secure communication.
- Secure servers and systems to protect against unauthorized access.
- Regular updates and monitoring of our platform to safeguard data integrity.
User Rights
Users have the right to:
- Access or Update Information: Request corrections or updates to their personal data.
- Request Data Deletion: Submit a deletion request via email at [Insert Email Address].
- Opt-Out of Marketing Communications: Use the opt-out option in emails or SMS, or contact us directly.
Cookies
We do not use cookies on our website. Any tracking of user behavior is limited to analytics tools that respect user privacy.
Age Restrictions
Our services are designed for educational purposes and are open to all age groups. We do not restrict users under 18 from accessing the platform and collecting necessary data for registration.
Compliance with Regional Laws
Our website operates in Bangladesh and complies with local data protection regulations. While we strive to align with international privacy standards like GDPR or CCPA, our primary focus is on Bangladeshi law.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Please check this page for the latest updates.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
- Email: [email protected]
- Phone: 01885072233